RETURNS

We really hope that you are happy with your purchases! However, you are more than welcome to return items back to us within 14 days of delivery. If more than 14 days have passed since you received your item, unfortunately we cannot process a refund.
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Please email us on amiee@podernovo.co.uk to process your return.
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Sale items cannot be returned. 
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In the event that your item is faulty, please email us pictures and details of the fault at hello@podernovo.co.uk. 
You are responsible for the cost of shipping. Any shipping costs are non refundable. Upon receipt of a returned item, we will issue a refund within 5 working days.
In order to accept a return the item must be unused and in it's original condition/packaging.